Want to be inspired to develop your skills & knowledge, improve your leadership and fulfill your potential? A Half Dozen Things, hosted by Pete Rushmer. is a podcast for Leaders like you. Whether you‘re an Underdog hungry for success or your already smashing it but want to continue to Level Up..... we are here for you fortnightly on a Friday, to get insight and learning from the very best in the business. No fluff, no BS and no self proclaimed gurus talking about how easy business or life is. Just real, raw and frank conversations. Series 1 - Secrets of success in business Series 2 - Transport and road safety specials Series 3 - Making your business safer, greener & greater Series 4 - Understanding high performance and leadership success
Episodes
Friday Nov 19, 2021
Friday Nov 19, 2021
In this RUSHcast on handling conflict in your Transport Compliance Role, we recognise that whether you are a Transport Manager or Compliance Manager conflict is a very natural part of the role you do. Managing conflict effectively and developing those skills is a vital to succeeding in your role.
In this session we explore, the tactics for reducing conflict;
Defining acceptable behaviour, facing conflict head on, understanding WIIFM factors, the importance factor as well as seeing conflict as an opportunity.
Then we look at 5C's of dealing with conflict - careful listening, consideration of the conflict, calmly discuss and explore the conflict, conscientiously look at the facts, cooperation in working together to resolve.
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